Feature • Client Management

Leads

Stop letting prospective clients fall through the cracks.

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The Reality

A potential customer calls, you jot their name down, things get busy, and you forget to call back. That is lost revenue.

The TidyOps Workflow

Add inquiries to the leads pipeline, assign an employee, set a follow-up date, record notes, and update the lead’s status with a reason. Lead details can show the saved estimate linked to the inquiry.

In Practice

Follow-up Management

Set a next follow-up date, assign an owner, and filter the pipeline by lead status.

Conversion Tracking

Move leads through statuses such as new estimate, estimate viewed, booking started, booked, follow-up needed, and lost.

Intake Organization

Keep messy, incomplete inquiry data separate from your clean active customer database.

Concrete Capabilities

  • Stage trackingSimple statuses to organize your sales pipeline.
  • Linked estimate reviewOpen a read-only saved-estimate preview when an estimate is linked to the lead.
  • Contact loggingKeep notes on what the prospect is looking for.

Frequently Asked

Do leads have their own workspace?

Yes. The Leads Pipeline has a dedicated list, detail view, filters, status controls, assignments, follow-up dates, and notes.

Can I review an estimate connected to a lead?

Yes. When a lead has a linked estimate, staff can open its read-only preview. This does not provide estimate sending or client acceptance from the lead workspace.

Quick answers

Do leads have their own workspace?
Yes. The Leads Pipeline has a dedicated list, detail view, filters, status controls, assignments, follow-up dates, and notes.
Can I review an estimate connected to a lead?
Yes. When a lead has a linked estimate, staff can open its read-only preview. This does not provide estimate sending or client acceptance from the lead workspace.