Create a commercial proof-of-service report

A proof-of-service report is a customer-shareable record derived from a completed commercial visit and its available approved evidence.

By TidyOps

Workflow reviewedSep 13, 2026; examples updated Oct 5, 2026
VersionSeptember 2026
Currentthrough Dec 13, 2026

Document completed commercial service

Proof-of-service reports use the completed commercial visit’s service date, scope context, times, assigned team, notes, exceptions, completion evidence, and applicable inspection information.

  1. 1Open Commercial and choose Proof of Service.
  2. 2Select the site and completed visit you want to document.
  3. 3Confirm the visit-derived service date and review the available scope and evidence.
  4. 4Generate the on-screen report and use the supported download, email, or portal action.
  5. 5Share the report only with the commercial contacts authorized for that account and site.
A single-visit report uses the completed visit’s service date. Do not change the period to make historical service appear to have occurred on another date.

Which date belongs on a single-visit report?

Use the completed visit’s service date, not the date you download or email the report.

For example, a report generated later for a completed visit should still show when the cleaning occurred. Review the site, scope, available evidence, and exceptions before selecting a permitted delivery action.

What are the limits of this workflow?

A report does not justify inventing missing evidence or changing historical dates. Share it only with contacts authorized for the relevant account and site.

Applicable Roles

Owner / AdministratorManagerCustomer